Welcome to Qualmark

Qualmark is an exciting new service for B&B and Self-Catering businesses which will reveal to you what your visitors won’t – the truth about why they will or won’t be booking to stay again.

Bed and Breakfast With Qualmark you will be able to:

  • Focus your efforts and money to give you the best results
  • Attract the right customers for your business
  • Keep in touch with changing trends and customers expectations
  • Make sure you stay ahead and keep your market share

How Qualmark works:

Qualmark collects data from your guests by means of a specially designed customer questionnaire. The questionnaires are anonymous and returned direct to Qualmark where we do all of the work for you; inputting the results and presenting them to you in a meaningful way.

Tea and sconesWhat you get:

  • A comprehensive analysis showing how why and where your guests are satisfied
    This will cover the whole experience of their stay with you
  • Personal feedback to explain and discuss the results with you
  • Your Qualmark score
  • Benchmark against other similar businesses

I already have an award winning business yet I was surprised at how much vital information Qualmark revealed about my customers' real thoughts about my business. I would definitely do this again.

Tim and Nicky Reed,
Tredethick Cottages

sponsors

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